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THE IMPACT OF CAREER OPPORTUNITIES ON EMPLOYEE RETENTION IN HOSPITALITY INDUSTRY: A COMPARATIVE STUDY OF GARHWAL AND KUMAUN REGION OF UTTARAKHAND
Kumar Satyam 1 ; Neeraj Aggarwal 2 ; Yashpal Negi 32 Panjab University, Chandigarh, India.
3 Catering Technology and Applied Nutrition, New Tehri, State Institute of Hotel Management, New Tehri, India.
Article Id - IJM_11_12_097, Pages : 1065-1074, Date of Publication : 18, December 2020
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Abstract
Hospitality industry is one of the most dynamic industry. Guests enjoy their stay in hotels just because of high level of energy among its employee. This industry personnel are also known as most disciplined ones with reference to other sectors. The employee in hotels and other accommodation sectors are working in a set hierarchial structure of the organization. In every department, the career opportunity for working employees is their desired goal. They want to see working themselves on higher level on their every present situation. Apart from this, employees keep themselves motivated from other multiple reasons. If they don’t find in the state of lacking in terms of motivation and career opportunity in their job, they start thinking to shift from one job to another. The hospitality industry in Uttarakhand is also facing challenges regarding employee retention. Retaining the competent employee in organization is considered as a significant task for the managers. Employees leave their organization due to multiple reasons, which they generally don’t want to discuss with their managers. Sometime, even they don’t know why they intend to change their organization. Frequency of changing the job and shifting from one organization to other is a known tendency among young employee
In this research paper, the emphasis has been done on the various factors associated with employees’ attrition related to motivation and career opportunities in hospitality industry of Uttarakhand. A comparative study has been done in Garhwal and Kumaon region of the state to know about the HR strategies adopted by hospitality industry in Uttarakhand regarding factors related to motivation and career opportunities. For this study, the hotels in both of regions have been identified for primary data collection and these hotels are ranging from three-star category and above. A set pattern of questionnaire as a research tool has been developed to assemble the data. Then the data-analysis has been done to find the conclusion that how motivation and career opportunities in hospitality industry is playing the significant role.
Keywords
Motivation, Career Opportunities, HR Strategies, Hospitality Industry, Employee- Retention, Garhwal And Kumaun Region, Uttarakhand
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Fair Dealing - Authors and Publisher
When an author submits a manuscript for review at one of IAEME`s journals, the submitted manuscript should not have been previously published in any form and must not be currently under consideration for publication elsewhere. The manuscript should also not be submitted to any other journal during the review process at IAEME Publication. In case the review process at IAEME takes much longer than stated and the author wishes to end the review process at IAEME, he/she should get in contact with the Editorial Assistant of the journal at IAEME and come to an agreement suitable for both sides after looking at the stage of the manuscript in the review process.
With the APC specified above, the author is given an indication what the APC will be. IAEME is charging Publication Fees (APC) but not Submission Fees. This is to the benefit to authors because payments are only due once the author knows the manuscript is accepted. IAEME with editors and reviewers puts much effort in dealing with the manuscript and expects the authors to stick to the common plan of publishing the paper which is linked to payments of APC as given above at the end of the review process. The author is not legally bound at this time, but it would be seen as a strong breach of academic conduct to back off from the publication process. Once the manuscript is accepted for publication, IAEME will issue an invoice in the Paper Submission and Manuscript Tracking System. This is IAEME `s legal offer and will state the regular APC of the journal. The Corresponding Author is expected to arrange payments of the amount stated at this time. In severe cases IAEME `s Complaints Procedure can be followed and the result of this should be binding to the author.
Refund Policy
Once an article has been accepted for publication, any Article Processing Charges on the article become due. The submitting author accepts responsibility for the Article Processing Charges, and will not issue refunds of any kind except those payments made by mistake or in excess of the amount required.
The topics to be covered by this journal include but are not limited to the following fields:
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• Management Information System • History |
• Production and Operation Management • English • Social Science |