Naveen Negi 1
1 Department of School of Management Studies, Graphic Era Hill University, Dehradun, Uttarakhand, India.

Article Id - IJM_10_01_019, Pages : 153-161, Date of Publication : 27, February 2019

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The goal of this research is to illuminate a theoretical framework that attempts to capture the relationship between the spread of quality management ideas and practices and the improvement in company quality.

Design/methodology/approach – The conducted literature study has allowed us to identify the most widely used concepts and techniques in quality management. As a result, we've established a theoretical framework to connect quality management concepts and procedures with actual business outcomes. We interviewed numerous Portuguese Quality Leaders in semi-structured settings to get their input on our conceptual model and the quality management concepts and practices it was based on. The next step was to create a questionnaire using the findings from the previous literature study and the primary insights gained from the semi-structured interviews. All Portuguese firms that have earned ISO 9001 certification were issued this survey. Our primary goal is to verify the accuracy of the model constructed using SEM. We are now conducting the survey proper.
Findings - The influence of implementing quality management concepts and practices on the quality performance of businesses is anticipated to be shown by the outcomes. 
Added value/originality - According to the research conducted for this paper's literature evaluation, the suggested conceptual model is a novel method for describing the consequential outcomes of quality management strategies.


Management, Indicators, Practices And Article Classification

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Naveen Negi, The Tenets of Quality Control: a Review of the Work of Quality Guru, International Journal of Management (IJM), 10(1), 2019, pp 153-161. doi:


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Examples follow:

ournal Papers:

[1] M Ozaki, Y. Adachi, Y. Iwahori, and N. Ishii, Application of fuzzy theory to writer recognition of Chinese characters, International Journal of Modelling and Simulation, 18(2), 1998, 112-116. (12)


[2] R.E. Moore, Interval analysis (Englewood Cliffs, NJ: Prentice-Hall, 1966). (12) Note that the title of the book is in lower case letters and italicized. There is no comma following the title. Place of publication and publisher are given.

Chapters in Books:

[3] P.O. Bishop, Neurophysiology of binocular vision, in J.Houseman (Ed.), Handbook of physiology, 4 (New York: Springer-Verlag, 1970) 342-366. (12) Note that the place of publication, publisher, and year of publication are enclosed in brackets. Editor of book is listed before book title.


[4] D.S. Chan, Theory and implementation of multidimensional discrete systems for signal processing, doctoral diss., Massachusetts Institute of Technology, Cambridge, MA, 1978. (12)

Proceedings Papers:

[5] W.J. Book, Modelling design and control of flexible manipulator arms: A tutorial review, Proc. 29th IEEE Conf. on Decision and Control, San Francisco, CA, 1990, 500-506 (12)

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IAEME Publication Fees

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Article Processing Charges explained

We are committed to making the costs of publishing as clear as possible and so the charges for each journal are clearly displayed on each journal`s homepage.

When a manuscript is submitted, it passes through the many different departments at Hindawi to ensure the quality checks, peer review, production and promotion of articles is carried out in a timely manner and to a high standard:

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The work these teams do contribute to the requirement of an APC and is why the actual amount payable varies depending on the journal in which you wish to publish your article.

IAEME Publication does not request Article Submission Charges, also called Submission Fees. These are due at the time of submission of the manuscript. Nor does IAEME charge per page or for color figures or for any other items for which other publishers are known to charge.

Sources for Article Processing Charges (APC)

Authors of an article are responsible for arranging the payment of APC. Still, that typically does not mean that authors end up paying for the publication of the article. The cost of APC is very often assumed either by the organization funding the research published in the article, or by an Open Access Publishing Fund, or by the institution at which the author is employed.

Fair Dealing - Authors and Publisher

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With the APC specified above, the author is given an indication what the APC will be. IAEME is charging Publication Fees (APC) but not Submission Fees. This is to the benefit to authors because payments are only due once the author knows the manuscript is accepted. IAEME with editors and reviewers puts much effort in dealing with the manuscript and expects the authors to stick to the common plan of publishing the paper which is linked to payments of APC as given above at the end of the review process. The author is not legally bound at this time, but it would be seen as a strong breach of academic conduct to back off from the publication process. Once the manuscript is accepted for publication, IAEME will issue an invoice in the Paper Submission and Manuscript Tracking System. This is IAEME `s legal offer and will state the regular APC of the journal. The Corresponding Author is expected to arrange payments of the amount stated at this time. In severe cases IAEME `s Complaints Procedure can be followed and the result of this should be binding to the author.

Refund Policy

Once an article has been accepted for publication, any Article Processing Charges on the article become due. The submitting author accepts responsibility for the Article Processing Charges, and will not issue refunds of any kind except those payments made by mistake or in excess of the amount required.

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Publication years 2010-2023
Publication count 4681
Total Volumes 14
Total Issues 104
Downloads 258391
Views 700569
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